Skip to content
Fitoon

Your data

Delete your account

You can delete your Fitoon account yourself, from inside the app, in a few taps. Your account closes immediately and your personal details are deleted. If you no longer have the app, email us and we will do it for you.

In the app

  1. Export first (optional)

    Settings → Your data → Export saves a JSON and CSV copy of your profile, weights, scans, meals and chat history to the Files app.

  2. Cancel Plus or Pro if you have it

    Deleting your account does not cancel an Apple subscription. Open iPhone Settings → Apple Account → Subscriptions → Fitoon → Cancel.

  3. Open Settings in Fitoon

    Tap the gear icon on the status card in your room.

  4. Tap Delete account

    It is at the bottom of Settings. Confirm when asked. Your account closes immediately.

By email

Send a message to [email protected] with the subject “Delete my account” from the email address you use to sign in to Fitoon (with Sign in with Apple, this may be Apple's private relay address). We may ask a question to confirm it is you. We confirm deletion by reply within [5 business days].

Email a deletion request

Deleted right away

  • Sign-in details: password and linked Apple or Google sign-ins
  • Profile, name and email address
  • Devices and push tokens; you are signed out everywhere
  • Kept scan photos, meal photos and other uploaded files
  • Pochi's memories, episode summaries and profile card
  • Your invite code

Kept with the closed account

  • Weights, meals, workouts, water and sleep logs
  • Scans, measurements and goals
  • Conversations with Pochi
  • Coins, badges, closet items, challenges and friend connections

These records no longer contain your name or email address. They are kept until [PURGE SCHEDULE — to be confirmed].

Timeline and exceptions

  • Immediately: your account is closed, you are signed out everywhere and the items listed above are deleted.
  • Kept: the activity records listed above, purchase records required by tax law in a form that contains no health data, and anonymous aggregate statistics.
  • Apple Health: data Fitoon wrote to Health stays in the Health app on your iPhone; delete it there if you wish.
  • Shared videos: anything you already posted elsewhere is outside our control.

See the Privacy policy for details.